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Let Qualtrics Services guide you through your journey from design to maturing your experience management (XM) program. We help you chart your steps towards a world-class XM program, identify use cases that yield value, provide best-practice guidance and share industry trends.Learn more
How XM Works
Experience Management (XM) is how the world’s most successful businesses continuously improve the experiences people have with their organisations. XM focuses the entire company on delivering value to customers and employees, helping drive immediate bottom line results and create long-term value for shareholders. Here’s how it works:
- Qualtrics makes it easy to collect feedback from customers, employees, suppliers, partners, or any other stakeholder using the channels they prefer.
- Using advanced text and voice analytics, Qualtrics automatically surfaces hidden insights buried deep in customer feedback.
- With powerful AI and machine learning, Qualtrics generates recommended actions, then automatically routes them to the people in the best position to effect change.
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Look under the hood to see how it all works - book a demo with one of our experts and we’ll show you what the experience management platform can do.
Here’s what to do
- Fill in your details and click "Request Demo"
- We’ll get in touch to book a date and time for a demo with one of our experts
- On the day, we’ll walk you through the platform and show you how it all works
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